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All our products are shipped directly from our factory in Peru.
Yes, we ship our products to the United States. We are delighted to share our exquisite Peruvian textiles with customers across the globe.
We cover the shipping costs from Peru to Miami, in addition, our products do not pay customs duties and taxes upon arrival in the United States. The customers only has to pay the total amount of their order and delivery whitin the United States.
Shipping times vary based on the destination. Typically, delivery to the United States takes between 6-8 weeks.
Once your order has been arrived in the USA, you will recieve a confirmation email with a tracking number. You can use this number to track your package online through the carrier's website.
While we strive to ensure timely delivery, there may be unforeseen delays due to customs processing or other factors. If your order is delayed, please contact our customer support team for assistance.
No, shipments to USA no pay custom duties and taxes.
If you need to change your shipping address, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.
If your order arrives damaged, please contact our customer support team immediately with photos of the damaged items and packaging. We will work with you to resolve the issue promptly.
Yes, we offer express shipping options for an additional fee. Please select the express shipping option at checkout for faster delivery.
Usually, the delivery companies we use within USA are UPS, fedex and USPS. The specific carrier may vary depending on the destination and shipping method selected.
If you have any questions or concerns about your shipment, please contact our customer support team at:
Our team is here to help and ensure your shipping process is smooth and hassle-free.